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Dear
RockAuto,
I normally do
not send emails like this but I
have been absolutely
astonished and thoroughly impressed
by your customer service. I am
a
person with a lot of questions
and I like to know where my stuff
is. I've
now bought quite a few parts from
you for my little Porsche 924 I'm
restoring and thus far I've gotten
almost all of my parts from RockAuto.
You're very very well priced, reasonable
and your customer service is
phenomenal.
I've never had
a company take time out of their
day to let me
know that my
package is going to be delayed.
Never had anyone respond so quickly.
Most
companies would just let it be
and say "Eh...it'll be there
when it gets
there" but then where does
your credibility go? You've managed
to really
impress me with your customer service
and your employees go out of their
way to do what they can for their
customer, at least from my experience,
and I'm sure I'm not the only one!
So tell your employees
THANK YOU! I can't wait to order
more parts!
Derek in Oregon |
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What are all those
flags for? |

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In
a continuing effort to help our Canadian
and European customers make buying
parts as easy and convenient as possible,
you will now find flags in the RockAuto
catalog. Vehicles with a flag next
to them ( for
European models or for
Canadian models) are unique to those
markets. Vehicles with no flag were
sold in the US (and possibly other
countries also). Check it out in
the RockAuto
catalog.

If you need parts
for your European market vehicle,
RockAuto now has them. RockAuto has
added Quinton Hazell and Flennor
parts for these cars.
This is just the beginning of our
of our expanding coverage for
European market vehicles. Stay up
to date with the latest additions
to the RockAuto catalog by subscribing
to our RSS
feeds.
|

Forum of the month |

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From
Altima to Z, NissanForums is one
of the most informative forums
for all things Nissan!
NissanForums.com hosts discussions
of late model Nissan cars and trucks
like the Altima, Sentra, Titan,
and Versa plus older models all
the way back to the Datsun era.
Find answers to questions about
Nissan maintenance or repair. Enjoy
and get ideas from the photo gallery
of members Nissan cars and
trucks.
If you are
the administrator or member of
a forum and you would like to
see your website featured in
an upcoming newsletter and receive
a discount code to share with
your members, contact jessa@rockauto.com. |

Repair mistakes & blunders |

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I
have a 1965 and a 2004 GTO.
The front brake lines on my '65 GTO
rusted
through so I had to replace them
before the car show season started.
My '65 is always in the garage
and my '04 sits outside as my daily
driver. To change the front brake
lines I had to run my car up onto
ramps to get enough clearance
to disconnect and re-route them.
I got all the brake lines disconnected
but there was one connection
that I couldn't
reach from below so I slid out from
underneath the car and tried to reach
it from above. With the
car on the ramps it was to high in
the air and I couldn't reach it so
instantly I decided to back the '65
off the ramps to finish the job.
I started the
car and backed it slowly off the
ramps, but I forgot two
things in my mad dash to complete
the brake line job: (1) I forgot
that I disconnected the brake lines
under the car and (2) My '04 was
sitting outside the garage right
behind the '65.
My frantic
blunder started when I tried to put
on the brakes of the '65 and they
went down to the floor, my other
blunder was that I couldn't hit the
emergency brake or shut the '65 off
prior to it backing into the front
of my '04. With the wheels of the
'65 spinning on the gravel in the
driveway (it was still in reverse
with the engine running) it managed
to push itself up and over the hood
of my '04. I probably wouldn't have
had as much damage to the '04 but
the '65 has air shocks in the rear
that were pumped up for the most
height. The only saving grace was
that the '65 only received some scratches
under the rear bumper (I had just
gotten it home from the body shop
one week before this incident happened).
Byron in Illinois |

Fans of the Big
Three |

| I
am a fan of the Big Three and I
have fretted for months as their
potential demise has been almost
casually discussed in the news.
My grandfathers designed and built
parts for GM’s ACDelco. My
mother assembled missile batteries
for GM. My dad made tail lights,
door handles and many other auto
parts for Chrysler, Ford, and GM.
I was an Explorer Scout at Pontiac
when I was 15. I invested in Ford
bonds when I was 17. Chrysler paid
my salary and college tuition.
The work of the UAW and other unions
made possible my grandfather’s
retirement and improved the wages,
benefits and working conditions
for most of the rest of us.
And then
there are the cars. Like a sports
fan I remember the great
years, forgive the bad years, and
anticipate future years. My garage
holds Big Three cars that are there
just because they are fun and bring
back great memories. I have read
that foreign car makers will “fill
the void” if the Big Three
disappear. There are many great,
new “foreign” cars,
but replacing a long-term relationship
is not that simple. It is like
telling a baseball enthusiast he
must now and forever watch only
football or cricket matches.
I certainly
understand the frustration of
Big Three critics. How could
Chrysler, Ford and GM not anticipate
a rise in gas prices after experiencing
the exact same scenario multiple
times in the past? My Chrysler
300 languished in the dealer’s
lot in 1979 just like SUVs are
languishing in lots now.
There are many valid and exaggerated
gripes, but for someone living
in North America to rejoice at
the demise of the Big Three is
like happily chopping off your
nose to spite your face. Like it
or not, the Big Three and their
suppliers are an important part
of our history and our current
reality.
Much of
the “new economy” has
turned out to be a house of cards.
We cannot all earn a living by
working for the government or by
selling financial instruments and
$500K houses to each other. No
matter where you live, some of
your neighbors, customers, or fellow
taxpayers still rely on the Big
Three for their livelihood. Even
high tech Microsoft has been selling
its software in new Fords.
Many foreign
manufacturers laudably build
some of their cars in North
America, but most of their cars,
engineering talent, and innovations
still come from elsewhere. Separating
the Big Three from foreign auto
manufacturers can also be a little
murky. If Ford goes away does that
also mean the end of Mazda and
Volvo? Will Saab disappear with
GM? Won’t the Big Three’s
many foreign suppliers also suffer?
I know little about politics,
bailouts, or pension obligations
but I hope everyone acknowledges
the importance of the fate of the
Big Three. The outcome of this
game is important to all of us
whether we are fans or not.
Tom Taylor,
RockAuto.com
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1986
Ford Ranger Turbo Diesel |
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This
is my 1986
Ford Ranger Turbo Diesel. Yep, between
1983 and 1987 Ford offered
the little Ranger in diesel as well.
The 85-87 used a Mitsubishi 2.3L
turbo, which pulls mightily.
This truck was
owned by a little old lady out of
Texas
who only put 170k miles on it in
21 years, barely a scratch, and
almost no rust. Right now, I've
got almost everything
to replace the entire brake system
from RockAuto, vacuum booster down
to the rotors/drums, and I'll be
swapping out the suspension too.
The springs are shot,
so you'll be hearing from me about
those too.
Other than that,
it is a beauty and gets tons of looks
when I crank
it up. It doesn't sound like a regular
Ranger at all. Not to mention, I
get up to 30 mpg on the highway,
and the diesel power is a real stump-puller.
Thank You,
Izaak
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Share Your
Hard Work
Do you purchase
parts from RockAuto? If so, RockAuto
would like to feature you and your
car or truck in our monthly newsletter.
Please email flamur@rockauto.com with
details.
© 1999-2008 RockAuto,
LLC - Madison, Wisconsin USA. RockAuto
name and logo are registered trademarks
of RockAuto, LLC. Manufacturer names
and logos in the RockAuto catalog
are trademarks of their respective
companies and are used only to identify
their products. All rights reserved.
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